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| Q | What deposit is required and when? | ||||||||||||||
| A | A non-refundable deposit will be required and is dependent on the suite and type of event you have selected. The deposit is required to hold your booking date, once the deposit is received, a contract will be sent to you to confirm your booking with us. Deposits can be accepted in the form of cash, credit card, BACS or cheques (made payable to ITFC). |
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| Q | When are the final pre-orders required? | ||||||||||||||
| A | All wine and menu pre-orders will be required no later than 3 weeks prior to your event and a letter reminding you will be issued prior to this. |
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| Q | How should I pay for my event? | ||||||||||||||
| A | Payment will be required 6 weeks prior to your event if attending a ' Join a Party' event by cash, credit card, BACS or cheque (where possible please arrange one cheque per party made payable to ITFC). Please note payments are non-transferrable and non-refundable after this date. |
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| Q | Can you cater for special dietary requirements? | ||||||||||||||
| A | We are able to cater for specific dietary requirements and due to the number of requests for vegetarian and coeliac meals (people with gluten intolerances) we have included appropriate dishes within our Christmas menu. Should your requirement be different to that mentioned above, please feel free to contact our co-ordinators who will be happy to help. |
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| Q | Can we implement a drinks voucher system? | ||||||||||||||
| A | Many organisers like to offer an account bar however should you wish to limit your parties consumption on the bar, for this we would recommend a drinks voucher system. It will be the organisers responsibility to produce individual vouchers which clearly state what the voucher can be exchanged and to distribute these amongst your guests. You will require one voucher per drink. Please ensure a copy of the voucher is given to us in advance to enable us to brief our staff prior to your event. |
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| Q | What should my guests and I wear? | ||||||||||||||
| A | We encourage all guests to dress smartly and ask that guests do not wear football shirts or trainers. |
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| Q | Do the disco's arranged by ITFC include strobe lighting? | ||||||||||||||
| A | Our discos include lighting which may involve strobe style effects, if any of your guests have concerns regarding this, please contact one of our co-ordinators who will be pleased to discuss this with you. |
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| Q | Can you provide me with contact detail for local Taxi companies? | ||||||||||||||
| A | We encourage all guests to dress smartly and ask that guests do not wear football shirts or trainers. |
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| Q | Can you provide me with contact detail for local Taxi companies? | ||||||||||||||
| A |
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| Q | Do you provide security? | ||||||||||||||
| A | We provide experienced security staff at all events. |
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| Q | Which entrance should we use? | ||||||||||||||
| A | All suites can be accessed via Portman Road, please refer to your booking contract for exact details. |
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| Q | Please confirm what parking will be available? | ||||||||||||||
| A | Parking for all events will be available in the pay and display car parks situated on Portman Road. The day rates for these car parks is approximately £4.50 per day. For evening events, these car parks become free of charge from 20.00 hrs. We advise that your guests do not use car parks with barriers as these car parks close at 20.00hrs. |
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| Q | Can you provide details of a local hotel? | ||||||||||||||
| A |
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