For all events a non-refundable deposit is required. The value of which will be advised by the conference and banqueting co-ordinator and is dependent on the suite and type of event you have selected. The deposit is required to hold your booking date, once the deposit is received, a contract will be sent to you to confirm your booking with us. Deposits can be accepted in the form of cash, credit card, BACS or cheques (made payable to ITFC).

All wine and menu pre-orders will be required no later than 2 weeks prior to your event.

An invoice will be raised following your event for the total value of your event, less your deposit. However if you prefer, payment can be taken prior to your event by cash, credit card or cheque (made payable to ITFC) and then a final invoice can be raised for any additional items on the evening.

We are able to cater for specific dietary requirements and due to the number of requests for vegetarian and coeliac meals (people with gluten intolerances) we have included appropriate dishes within our menus. Should your requirement be different to that mentioned above, please feel free to contact our co-ordinators who will be happy to help.

You are able to settle your bar bill on the evening or the account bar bill can be included in your final invoice and be invoiced following your event. Payment can be made by cash, credit card, BACS or cheque (cheques made payable to ITFC).

A Many organisers like to offer an account bar, however, should you wish to limit your parties consumption on the bar, for this we would recommend a drinks voucher system. It will be the organisers responsibility to produce individual vouchers which clearly state what the voucher can be exchanged and to distribute these amongst your guests.You will require one voucher for each drink. Please ensure a copy of the voucher is given to us in advance to enable us to brief our staff prior to your event.

We encourage all guests to dress smartly and ask that guests do not wear football shirts or trainers.

We provide experienced security staff at all events.

All suites can be accessed via Portman Road, please refer to your booking contract for exact details.

Parking for all events will be available in the pay and display car parks situated on Portman Road. The day rates for these car parks is approximately £4.50 per day. For evening events, these car parks become free of charge from 20.00 hrs. We advise that your guests do not use car parks with barriers as these car parks close at 20.00hrs.